Frequently Asked Questions
How does RecoveryStim Pro actually help with muscle recovery?
RecoveryStim Pro uses electrical muscle stimulation (EMS) technology to send gentle pulses that increase blood flow, reduce lactic acid buildup, and relieve muscle tension. This accelerates your body's natural recovery process, helping you bounce back faster from workouts, long days on your feet, or physical strain. Many users experience noticeably reduced soreness within 20-30 minutes of use, making it perfect for busy schedules.
Is it safe to use every day?
Yes, RecoveryStim Pro is designed for daily use and is built with the same technology trusted by professional athletes and physical therapists. The device features multiple intensity levels so you can customize treatment to your comfort. However, if you have a pacemaker, are pregnant, or have certain medical conditions, please consult your healthcare provider before use. Most users incorporate it into their daily routine without any issues.
How long does each recovery session take?
Most effective recovery sessions last 15-30 minutes, though you can use it for shorter 10-minute quick relief sessions when time is tight. The beauty of RecoveryStim Pro is its flexibility—use it while watching TV, reading, or even working at your desk. The device automatically times sessions and adjusts intensity, so you get professional-quality recovery without disrupting your day.
How much does shipping cost?
Shipping is free on all orders to Australia.
Are your products safe to use every day?
The Bodycraft Release Roller is safe to use daily when used as directed. Regular, short sessions can help maintain mobility, reduce muscle tension, and support ongoing recovery. We recommend listening to your body and using comfortable pressure for the best results.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at bodycraftrecovery@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.