Frequently Asked Questions
What makes PulseFlow Pro different from a basic leg massager?
Bodycraft PulseFlow Pro uses true sequential air compression, four chambers inflate and release in a wave pattern from foot to thigh, rather than a single vibrating pad. The smart pressure sensor automatically adjusts to your leg size so there's no sizing chart or manual calibration, and 8 intensity levels plus 3 massage modes let you dial in exactly the pressure your legs need.
Do I need to be an athlete to benefit from this, or is it safe for everyday use?
Not at all. Bodycraft PulseFlow Pro is just as popular with nurses, teachers, retail workers, and frequent travelers as it is with runners and gym-goers. Most healthy adults can use it daily at a comfortable intensity, and the boots are built with reinforced seams and a durable air pump for regular, long-term use. As with any compression product, check with your doctor first if you have a diagnosed circulation condition, blood clotting issues, or are pregnant.
When should I use PulseFlow Pro, and how soon will I feel a difference?
Use it after a workout, at the end of a long shift on your feet, after a day of travel, or simply in the evening to unwind. Most people notice lighter, less achy legs after their very first 20 to 30 minute session, and with regular use, many notice reduced soreness and swelling within the first one to two weeks.
How much does shipping cost?
Shipping is free on all orders to Australia.
Is PulseFlow Pro safe to use every day, and how durable is it?
Yes, Bodycraft PulseFlow Pro is safe to use daily when used as directed, most people run one 20 to 30 minute session per day. It's built with reinforced seams and a durable pump designed for regular, long-term use, simply wipe down the boots after each session and store them in the included carry bag to keep them working like new for years.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What if I don't love PulseFlow Pro?
We offer a 14 day money back guarantee. Try Bodycraft's PulseFlow Pro completely risk-free, and if you're not completely satisfied for any reason, just reach out and we'll make it right. For more information, visit our 'Refund Policy' in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact you?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at bodycraftrecovery@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.